At pas4d, the privacy of every member is a foundational commitment, not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a data subject.
Effective Date: 1 January 2026 | Last Reviewed: January 2026
Every connection to pas4d is secured with industry-standard TLS/SSL encryption. Your data in transit is never readable by third parties.
You have the right to access, correct, export, and request deletion of your personal data at any time by contacting our support team.
pas4d never sells your personal information to advertisers, data brokers, or any third party. Your data is used solely to operate and improve our services.
All personal data is stored on secured, access-controlled servers. KYC documents are encrypted at rest and access is limited strictly to authorised personnel.
We do not retain your data indefinitely. Each category of data is held for a defined period aligned with operational and legal requirements, then securely deleted.
In the unlikely event of a data breach that affects your personal information, pas4d will notify affected members promptly and take immediate remediation steps.
pas4d ("we", "us", "our") operates the online sports betting and casino platform available at https://pas4d.one (the "Platform"). We are committed to protecting the personal information of every individual who visits, registers on, or transacts through our Platform.
This Privacy Policy describes the categories of personal data we collect, the purposes for which that data is processed, the conditions under which it may be shared, the security measures we apply to protect it, the periods for which it is retained, and the rights available to you as a data subject. This Policy applies to all Members and visitors of the pas4d Platform, including players based in Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, and all other regions of Indonesia.
By accessing the Platform or creating an Account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.
This Privacy Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and pas4d. Where the Terms & Conditions and this Privacy Policy address the same subject matter, both documents apply concurrently.
We collect personal data across several categories, depending on how you interact with the Platform. The table below summarises the principal categories, specific data points within each, and the primary reason each category is collected.
| Category | Data Points | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID number (KTP / SIM / passport) | Account registration, KYC verification, age confirmation (21+) |
| Contact Data | Email address, mobile phone number, residential address | Account communications, transaction notifications, support responses |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history | Payment processing, fraud prevention, anti-money-laundering compliance |
| Identity Verification Documents | Scanned / photographed copies of KTP, SIM, or passport; selfie images submitted for liveness checks | KYC compliance, identity fraud prevention |
| Transactional Data | Betting history, game session records, bonus redemptions, win/loss records | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, operating system, browser type and version, unique device identifiers, session timestamps | Platform security, fraud detection, service performance optimisation |
| Usage Data | Pages visited, features used, click-stream data, search queries within the Platform | Platform improvement, personalisation, product analytics |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support quality assurance, dispute evidence, training purposes |
| Marketing Preferences | Opted-in promotional preferences, bonus claim history, communication opt-out status | Targeted promotions, personalised offers, marketing suppression management |
We do not intentionally collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data, except where a Member voluntarily discloses such information in the context of a responsible gaming or self-exclusion request, in which case it is processed solely for the purpose of providing the requested support service.
pas4d collects personal data through the following channels and mechanisms:
You provide data directly to us when you: register an Account; complete the KYC verification process; make a deposit or withdrawal; contact our support team via live chat or email; respond to a promotion or survey; or otherwise communicate with us through the Platform.
As you interact with the Platform, we automatically collect Technical Data and Usage Data through cookies, web beacons, pixel tags, server log files, and similar tracking technologies. This data is collected from the moment you visit the Platform, regardless of whether you hold a registered Account. Please refer to Clause 7 for full details of our use of cookies.
We may receive data about you from the following third-party sources:
pas4d uses the personal data we hold about you for the following purposes:
Every processing activity carried out by pas4d is grounded in at least one of the following recognised legal bases:
| Legal Basis | When We Rely on It |
|---|---|
| Contractual Necessity | Processing that is required to perform our obligations under the Terms & Conditions — including account management, payment processing, and service delivery — cannot be refused without preventing us from fulfilling the contract. |
| Legitimate Interests | Processing for fraud prevention, platform security, anti-money-laundering screening, responsible gaming monitoring, and analytics, where these interests are not overridden by your fundamental rights and freedoms. |
| Legal Obligation | Processing required to comply with applicable laws, including KYC/AML regulations, court orders, and lawful regulatory instructions. |
| Consent | Processing for optional marketing communications and for any special-category data voluntarily provided in the context of responsible gaming support. You may withdraw consent at any time without detriment to your Account. |
pas4d does not sell, rent, or trade your personal data to any third party. We share your personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:
We engage carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These providers include: KYC and identity verification platforms; payment gateway operators; cloud infrastructure and hosting providers; game studio technology partners (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, PG Soft, Spribe, and others); fraud detection and cyber-security vendors; and customer support platform providers. All such providers are contractually prohibited from using your data for any purpose other than delivering the service for which they are engaged.
We may disclose your personal data to governmental, regulatory, law enforcement, or judicial authorities where we are legally required to do so, or where we believe in good faith that disclosure is necessary to: comply with a legal obligation; protect the rights, property, or safety of pas4d, our Members, or the public; prevent or investigate suspected fraud or criminal activity; or enforce our Terms & Conditions.
In the event of a merger, acquisition, restructuring, or sale of all or part of pas4d's business assets, personal data held on Members may be transferred as part of that transaction. You will be notified of any such transfer and any material changes to the way your data is processed as a result, with reasonable advance notice.
We may share aggregated, statistical, or anonymised data derived from Member activity with third parties for research, marketing, and business intelligence purposes. Such data cannot be used to identify any individual Member and is not considered personal data for the purposes of this Policy.
The pas4d Platform uses cookies and similar tracking technologies to deliver and improve our services. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies cannot execute programs or deliver viruses to your device.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — maintains your login session, remembers your language/currency settings, and enables secure payment flows. | Session / up to 24 hours |
| Performance & Analytics | Collects anonymised data on how visitors use the Platform (pages visited, time spent, error messages) to help us improve functionality and speed. | Up to 13 months |
| Functional | Remembers your preferences (e.g., preferred sport, default wallet, notification settings) to personalise your experience on return visits. | Up to 12 months |
| Security | Supports fraud detection, bot prevention, and session integrity — used in conjunction with our risk-management systems. | Session / up to 30 days |
You may control and delete cookies through your browser settings. Most modern browsers allow you to: refuse all cookies; accept only certain types; or delete cookies already placed on your device. Please note that disabling strictly necessary cookies will impair your ability to log in and use core Platform features. Instructions for managing cookies vary by browser — refer to your browser's help documentation for guidance specific to your version.
We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected and to comply with our legal obligations. The following retention schedule sets out the principal data categories and their applicable retention periods:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account and Identity Data | Duration of Account + 5 years after closure | AML/KYC regulatory requirements; dispute resolution |
| KYC Verification Documents | Duration of Account + 5 years after closure | Regulatory compliance; re-verification prevention |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations; tax and audit requirements |
| Betting and Game History | Duration of Account + 3 years after closure | Dispute resolution; responsible gaming monitoring |
| Technical and Usage Data | 13 months from collection | Platform analytics and security monitoring |
| Support Communications | 3 years from last interaction | Quality assurance; dispute evidence |
| Marketing Preferences | Until opt-out, then 2 years for suppression record | Compliance with marketing suppression obligations |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual. Where deletion is not immediately practicable (for example, where data is held in backup archives), we ensure the data remains isolated and inaccessible for active processing until it can be permanently erased.
As a data subject, you hold the following rights with respect to the personal data pas4d holds about you. These rights may be exercised at any time by contacting our support team as described in Clause 15.
We will respond to all valid data subject requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it. We may ask you to verify your identity before processing a request to ensure your data is not disclosed to an unauthorised party.
pas4d enforces a mandatory 21+ age verification policy. During the KYC process, every Member is required to submit a valid government-issued identity document confirming their date of birth. Any Account found to belong to an individual under the age of 21 will be immediately suspended, all pending transactions will be cancelled, and any deposited funds will be returned to the originating payment method after verification.
If you are a parent or guardian and you believe that a minor in your care has created an Account on the Platform, please contact us immediately at [email protected]. We will investigate the matter promptly and take all necessary action, including erasure of any personal data collected from the minor, within 48 hours of receiving a valid report.
pas4d implements a multi-layered technical and organisational security framework to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include, but are not limited to:
While we apply industry-leading security standards, no system connected to the internet can be guaranteed completely immune to attack. You are responsible for maintaining the security of your Account credentials as described in our Terms & Conditions. If you suspect that your Account has been compromised, contact our support team immediately.
The pas4d Platform may contain references to, or integrations with, third-party game studios and payment service providers. While we carefully vet all third-party service providers integrated into the Platform, pas4d does not control the privacy practices of external entities and is not responsible for the content, security, or privacy policies of third-party systems that operate independently of our Platform.
Game studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, PG Soft, and Spribe operate their own game servers and may process session-level technical data as part of game delivery. This processing is governed by each studio's own privacy and data handling policies, which we contractually require to meet appropriate data protection standards as a condition of our partnership.
Payment processors including the Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) operate under their own privacy frameworks and banking regulations. pas4d shares only the minimum financial data necessary to process your transaction with these providers.
The personal data you provide to pas4d may be processed on servers located outside of Indonesia. Where data is transferred internationally — for example, to infrastructure providers or game studio partners operating in other jurisdictions — we ensure that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections described in this Privacy Policy.
Safeguards we rely on for international transfers include: contractual data protection clauses binding the recipient to our required standards; transfers to jurisdictions that provide an adequate level of data protection as determined by applicable law; and technical security controls that apply uniformly regardless of the location of processing.
You may request details of the specific safeguards in place for any particular international transfer by contacting us at [email protected].
pas4d reserves the right to update or amend this Privacy Policy at any time. When we make changes, we will update the "Effective Date" and "Last Reviewed" date at the top of the page and publish the revised Policy on the Platform.
For material changes — those that significantly affect how we collect, use, or share your personal data — we will provide at least 14 days' advance notice to registered Members by email to the address held on their Account, prior to the changes taking effect. Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically so that you remain informed about how pas4d protects your data. Archived versions of previous Privacy Policies are available on request by contacting our support team.
If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or want to report a potential privacy concern, please contact the pas4d Data & Privacy team through any of the following channels:
| Channel | Details | Response Time |
|---|---|---|
| Live Chat | Available directly within the Platform — click the chat icon in the bottom-right corner when logged in | 2–5 minutes (peak hours, WIB) |
| [email protected] | Within 12–24 hours |
When submitting a data subject rights request by email, please include your registered Account username, the email address associated with your Account, a clear description of the right you wish to exercise, and any supporting information that may help us process your request efficiently. We may ask you to provide proof of identity before actioning your request to ensure the security of your personal data.
For responsible gaming concerns or self-exclusion requests, please also visit our dedicated Responsible Gaming page, which provides full details of the self-management tools available to you on the Platform.
Now that you understand how we protect your privacy, discover everything pas4d has to offer — from BRI Liga 1 and EPL live betting to premium slots and live casino action with fast withdrawals via BCA, BRI, BNI, and Mandiri.